FAQ

Frequently Asked Questions

General Questions

What is Bakurooms.com?

Bakurooms.com is an online hotel booking platform that offers a wide range of hotels in Baku, Azerbaijan. We provide a convenient way to search, compare, and book accommodations based on your preferences and travel needs.

How do I create an account?

Creating an account on Bakurooms.com is easy. Simply click on the "Sign Up" button at the top right corner of the website. Fill in the required information, including your name, email address, and password. Once you submit the form, your account will be created, and you can start exploring and booking hotels.

Booking Process

How can I search for hotels?

To search for hotels, enter your desired destination, travel dates, and the number of guests in the search bar on the homepage. Click on the "Search" button, and you will be presented with a list of available hotels that match your criteria.

Can I modify or cancel my booking?

Yes, you can modify or cancel your booking, subject to the hotel's cancellation policy. To make changes to your booking, visit the "My Bookings" section in your account dashboard. If you need assistance, please contact our customer support team.

Payment and Security

What payment methods are accepted?

We accept various payment methods, including credit/debit cards and online payment platforms. During the booking process, you will be prompted to choose your preferred payment method.

Is my payment information secure?

Yes, we take the security of your payment information seriously. We utilize industry-standard encryption and security protocols to ensure the protection of your personal and financial data. Rest assured that your payment information is safe and secure when booking through Bakurooms.com.

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